UK Shipping
Destination | Order Value | Cost | Method | Estimated Delivery Time |
Mainland UK + Jersey, Guernsey, Isle Of Man | Under £25 | £3.95 | Royal Mail 1st Class Untracked | 1-4 working days* |
£25 & over | FREE | Royal Mail 1st Class Untracked | 1-4 working days* |
Express Tracked UK Delivery | Any | £8.00 | Express Tracked Courier | 1-2 working days |
*'Express Tracked UK Delivery' excludes Highlands, Channel Islands, Northern Ireland & other outlying areas.
* Delivery Delays - Covid *
From time to time certain areas become affected by delays in the Royal Mail network. This is usually due to a combination of staff shortages at Royal Mail (due to sickness or self isolation) or an increase in volume of parcels eg at Christmas.
Delays also often occur at Easter because the depots are shut on Easter Monday & Good Friday and hence post builds up.
Royal Mail updates are available here
https://www.royalmail.com/coronavirus
Royal Mail will not consider a package lost until at least 28 days from despatch and hence we will not be able to re-send your package free of charge until this time has elapsed.
EXPRESS UK DELIVERY: If you need your package within a certain time frame then please select the 'Express Tracked Courier Service'. This is NOT sent via Royal Mail. Instead, we use a range of other couriers depending on destination. Express service packages will normally be delivered within 1-3 working days. If you would like to upgrade to this FASTER delivery service after placing your order, then please contact us immediately by email to hello@eyecare-shop.co.uk or call on 01753 318 000 ( lines open Mon-Fri 9.30 am - 4.30pm).
Ireland / EU
Delivery Update 2022
NOW SHIPPING DELIVERY DUTY PAID
The price you pay at checkout includes VAT and any customs fees. There will be no extra charges payable by the customer.
Destination | Order Value | Cost | Method | Estimated Delivery Time |
Ireland | £All | £20 | Courier, Signed & Tracked | 10-15 working days |
International Shipping
We can ship orders to most countries around the world. For estimated costs and timescales for international shipping, click here.
International Shipping
- We can ship to most countries but not ALL.
- Certain products (eg large quantities of liquids) are restricted by the customs or carriers of individual countries.
- In our section below we have costs for destinations we have previously successfully shipped to.
- Please note that the prices shown are subject to change at short notice. Courier costs change frequently. This is beyond our control.
Select your zone below. If your country is not shown, please contact us directly on info@eyecarepartners.co.uk and we will check with couriers on costs and transportation restrictions.
Europe Zone 1
Destination | Cost* | Method | Estimated Delivery Time |
Austria Belgium Czech Republic Denmark Finland France Greece Germany Hungary Italy Monaco Netherlands Poland Portugal Romania Slovakia Spain Sweden | £20 | Economy Courier, Signed & Tracked | 10-15 working days |
Europe Zone 2
Destination | Cost* | Method | Estimated Delivery Time |
Belarus Bulgaria Malta Norway Ukraine | £30 | Economy Courier, Signed & Tracked | 10-15 working days |
*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.
Far East
Destination | Cost* | Method | Estimated Delivery Time |
China Hong Kong Singapore South Korea | 0 - 4kg = £30 4.1 - 5 kg = £35 5.1 - 6 kg = £40 | Economy Courier, Signed & Tracked | 15-20 working days |
Middle East
Destination | Cost per weight* | Method | Estimated Delivery Time |
Bahrain Israel Qatar Saudi Arabia UAE | Up to 4kg = £35 4.1 to 5kg = £40 5.1 to 6kg = £45 For orders weighing more than 6kg, please contact us for a live quote | Economy Courier, Signed & Tracked | 15-20 working days |
*Extra charges apply for heavier weights & remote locations. Costs will be confirmed once the order is placed.
Africa
Limited shipping to select destinations only: please contact us with your requirements.
North America
USA & Canada
IMPORTANT:
North America's customs and couriers are currently refusing entry of larger bottles of liquids to the USA and Canada. As such, only bottles containing small volumes of liquids (10ml or less) such as eye drops can be sent. Contact lens solutions are likely to be seized and destroyed. Please contact us for more information.
Destination | Cost* | Method | Estimated Delivery Time |
USA Canada | Up to 3kg = £25 3.01 to 4kg = £30 For orders weighing more than 4kg, please contact us for a live quote | Economy Courier, Signed & Tracked | 15-20 working days |
*Extra charges apply for more remote destinations.
South America
Limited shipping to select destinations only: please contact us with your requirements.
Australia & NZ
Destination | Cost* | Method | Estimated Delivery Time |
Australia | Up to 1kg = £35 1.01 to 2kg = £40 2.01 to 3.99kg = £45 4kg to 4.99 kg = £50 For orders weighing more than 4kg, please contact us for a live quote | Economy Courier, Signed & Tracked | 20-30 working days |
New Zealand | Up to 3kg = from £25 3.01 to 4kg = from £30 4.01 to 5kg: = from £35 For orders weighing more than 5kg, please contact us for a live quote | Economy Courier, Signed & Tracked | 20-25 working days |
*Extra charges apply for more remote destinations.